I spent over 31 years in the Hospitality and Financial Services industries with companies such as Holiday Inn, Norwest Bank, and Wells Fargo Bank. An employee's skill set determines the work they can do, but it's their character that determines the quality of their work. Improving employees' character requires higher-level thinking. My passion is helping employees connect their thinking to their job performance. Growing Personnel has developed the 8-week workbook-based course, "Thinking at the Speed of Life." to help employees elevate their thinking and improve their job performance.
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